Question 1

What is Ayna?

Accepted Answer

Ayna is an AI-powered virtual try-on app that instantly transforms your photos into a high-fashion look. With just two simple uploads—one of your garment and one of yourself, Ayna quickly creates a realistic, personalized style preview that empowers you to make confident fashion choices.

Question 2

How do I get started?

Accepted Answer

Download Ayna from the App Store or Google Play, create a free account, and follow the brief guided demo on your first launch. The demo walks you through uploading garment image and your picture, and then shows you how to use the 'Try Now' feature.

Question 3

Do I need an account to use Ayna?

Accepted Answer

Yes. Creating an account is essential for accessing all features, saving your try-on sessions, and receiving helpful updates and personalized tips.

Question 4

What if I don't have a recent photo of myself?

Accepted Answer

No problem! You can use any clear, well-lit picture. For the best transformation, choose a photo where your face and upper body are visible without heavy filters.

Question 5

How do I capture the best photo for transformation?

Accepted Answer

Stand in a well-lit area with a simple background, hold your phone steady, and follow the on-screen overlay guidelines. This helps ensure your face, body, and posture are captured perfectly for optimal results.

Question 6

Is there a tutorial for new users?

Accepted Answer

Yes! The first time you launch Ayna, you'll see a short guided demo that explains how to upload images and get started with your virtual try-on session.

Question 7

How does the virtual try-on process work?

Accepted Answer

It's simple! Upload a picture of garment and yourself, then tap 'Try Now.' Our advanced AI analyzes your images and quickly creates a realistic transformation so you can see how the garment will look on you.

Question 8

What image quality or file formats are required?

Accepted Answer

We support JPEG and PNG formats. For best results, use clear, well-lit images for both your garment and your picture. A crisp image helps our AI deliver the most accurate transformation.

Question 9

How many try-on sessions can I use?

Accepted Answer

In this free version, you can enjoy up to 10 try-on sessions per day. This limit allows you to experiment with different styles while helping us manage performance as we continue to improve the experience.

Question 10

How long does an AI try-on session take?

Accepted Answer

Typically, the transformation is completed within 15-20 seconds, so you'll see your new look almost instantly.

Question 11

Can I adjust the output manually?

Accepted Answer

Currently, the transformation is fully automated to ensure speed and consistency. Future updates will include simple tools for manual adjustments if you wish to fine-tune your look.

Question 12

How can I ensure the best transformation results?

Accepted Answer

To ensure the best transformation results, capture clear, high-resolution images with natural, consistent lighting, use a simple, uncluttered background, frame yourself neutrally with clear visibility of your face and upper body, avoid filters or heavy editing, follow in-app alignment and cropping guidelines closely, and experiment with slight variations in angles to highlight details effectively.

Question 13

What should I do if the app isn't working properly?

Accepted Answer

Try restarting the app and check your internet connection. If issues persist, report them via the in-app 'Report an Issue' feature.

Question 14

Why isn't my try-on looking accurate?

Accepted Answer

Accuracy depends on image quality. Ensure your images are clear, well-lit, and properly framed. Use our built-in tools to adjust your images before re-uploading.

Question 15

I encountered an error during a try-on session. What should I do?

Accepted Answer

Retry the process or report persistent issues through the in-app 'Report an Issue' feature for further assistance.

Question 16

The app freezes or crashes! What steps should I take?

Accepted Answer

Restart the app, ensure your device meets minimum requirements, and verify your connection strength. Report persistent issues via the app.

Question 17

I'm having trouble uploading images. Are there file size or format restrictions?

Accepted Answer

Yes, JPEG and PNG formats are supported. Use high-quality images that aren't overly compressed. Try reducing file size if necessary.

Question 18

My transformation result isn't what I expected. How can I improve it?

Accepted Answer

Ensure proper lighting, clear backgrounds, and correct framing. Adjust images using our built-in tools and check our Tips section for more advice.

Question 19

How is my data handled?

Accepted Answer

Your data is securely stored with encryption and never shared without your consent.

Question 20

Can I delete my photos and try-on history?

Accepted Answer

Yes, easily delete any images or sessions from your Profile section.

Question 21

What if I forget my login details?

Accepted Answer

Use the 'Forgot Password' option to reset your password via email.

Question 22

Do you share my data with third parties?

Accepted Answer

No, your data remains private and is never shared without your explicit consent.

Frequently Asked Questions

Getting Started

How It Works

Tips for Best Transformation Results

Troubleshooting

Account & Privacy

Still have questions?